Your Success is Our Priority

Springboard Professional Services

Your Success is Our Priority

Learn about Springboard’s dedicated account management and strategic support services to propel your talent acquisition team forward.

Maximise Recruitment Success with Our Expertise

Our comprehensive services are designed to elevate your recruitment strategy and drive exceptional results. With dedicated account management, tailored solution design, expert technical support, immersive training, and continuous optimisation, we ensure that your team is using Springboard to its fullest to stay ahead. Explore how we’re helping clients use Springboard to propel their talent acquisition efforts forward with our innovative and strategic approach.

Account Management

Keeping you on top is our priority. As a Springboard client, you’ll have a dedicated account manager at your service for regular check-ins and strategy sessions. We dive deep into your business to provide tailored support that aligns with your key objectives. Plus, your account manager will keep you in the loop with the latest suite enhancements, ensure you’re getting the most out of our tools, and collect your feedback to shape our future roadmap.

Account Management

Solution Design & Implementation

When it comes to implementation, we customise Springboard to your unique requirements. Our HR tech experts handle projects of all sizes, from targeted initiatives to full-scale transformations. For larger projects, your dedicated project manager will keep things on track, from kick-off to go-live. As part of PeopleScout, Springboard boasts global reach with in-region implementation resources, ready to scale up as needed. And with the power of PeopleScout behind us, you also get access to outsourced recruitment, talent advisory services and the latest industry insights.

Solution Design & Implementation

Technical Support

From demo to onboarding, product guidance to troubleshooting, our industry-leading support team is with you every step of your Springboard journey. Our experts are dedicated your success, ensuring you have a stellar experience with Springboard and building a lasting partnership.

Technical Support

Training

We make sure your recruiters, hiring managers, and system admins are Springboard-savvy. Our structured training sessions can be done on-site, paired with online modules for ultimate flexibility. When you go live, our implementation and account management teams provide hands-on support, guiding you through the entire recruitment process for the first few roles to ensure your team hits the ground running.

Training

Optimisation

Unlock the full potential of your Springboard suite. From fine-tuning workflows to integrating the latest features, our optimisation services ensure your system evolves with your business. We’ll help you leverage your data and implement best practices to streamline recruitment, improve the candidate experience and boost your talent strategy to stay nimble and ahead of the curve.

Optimisation

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Applicant Tracking System

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Candidate Relationship Management

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Recruitment Marketing

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Hiring Manager Dashboard

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Onboarding

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Analytics

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Ready to Elevate Your Connection to Talent?